Connecting Cities, Enhancing Journeys:
Our Global Impact
SunRail Florida
Single railway line with synchronized PIDS and PAS
Simpleway has brought a fresh air of improvement to Sunrail passenger experience and operational effectiveness. The system’s automated features have significantly reduced the manual workload for their operators, allowing them to focus on other critical tasks.
Public Announcement System integrated with nnounce amplifiers
Passenger Information Display System for 72 LED displays
Noise sensing microphones on every platform to raise the volume when a train is arriving.
Audio scheduler for automatic safety announcements.
Trigger-based play upon train arrival
GTFS and GTFS-R data integration for real-time train updates.
Text-to-Speech (TTS) for customizable announcements.
nnounce audio hardware
SunRail, covering over 60 miles across four Florida counties, plays a vital role in easing road congestion in a rapidly growing region. However, it faced challenges in delivering timely safety announcements and real-time information, particularly during peak hours and when trains were arriving at stations.
To solve this, Simpleway introduced an automated system that integrates synchronized audio and visual messaging. This ensured passengers received critical information promptly, enhancing both safety and the travel experience. The automation of announcements relieved operators from manual triggers, allowing them to focus on train operations, thereby improving overall efficiency.
In addition to the software, Simpleway installed nnounce audio hardware at every station, seamlessly integrating it with Transit CX. The system was further enhanced by adding noise-sensing devices that automatically adjust the volume of announcements based on the ambient noise level, ensuring clarity in all conditions.
As SunRail prepares for its next expansion—connecting to Orlando International Airport—Transit CX is poised to support this growth and solidify SunRail as a key transportation backbone of Florida.
Auckland Transport
Smart city where trains and ferries are operated within one PAS
“The Simpleway team was highly responsive and knowledgeable, ensuring on-time delivery of the new system and ongoing enhancements. They took proactive charge of working with AT’s employees and third-party vendors. AT appreciates the win-win approach of Simpleway and is happy to continue the partnership.”
Public Announcement System for rail and ferry network
Integration of new stations using nnounce integration units
Custom multimodal OCC dashboard
Interactive announcement paging map of ferry stations
Trigger-based play upon train arrival
Pre-recorded announcement library in two languages
Real-time ferry movements visible in the user interface
Auckland Transport, responsible for managing 47 rail stations across the Western, Southern, Eastern, and Onehunga lines and the whole Auckland Ferry network terminals, sought to enhance its Public Address System to improve passenger communication and operational efficiency.
Partnering with Simpleway, Auckland Transport implemented our system to integrate real-time data from trains and ferries. This system generates accurate, consistent English and Te Reo Māori announcements using pre-recorded audio fragments and maintains uniformity with the same professional voice talent across all locations.
A user-friendly frontend application was developed by Simpleway to streamline the management of audio announcements. It includes custom functionalities like real-time tracking of ferries and allows operators to quickly implement preconfigured scenarios or mute announcements during disruptions. Automated alerts for service cancellations and updates are also triggered using Auckland Transport’s data feeds, further boosting operational efficiency.
This comprehensive solution has improved communication, making operations smoother and enhancing the passenger experience across Auckland’s rail and ferry networks.
Jakarta LRT Jabodebek
Multiple lines operated by a synchronized PAS & PIDS
“The project has been a significant success, thanks to the expertise and dedication of the Simpleway team. Their advanced features, seamless integrations, and robust support have greatly contributed to the modernization of Jakarta’s public transportation system, enhancing both operational efficiency and passenger experience. ”
Passenger Information System (PIS) and Automated Announcement System (AAS)
Custom rail network & station detail dashboard with quick-actions
Automation of announcements
Pre-recorded announcement library in two languages
Advanced advertising capabilities
Comprehensive system integration
LED and LDC display integration
nnounce integration devices
Jakarta LRT Jabodebek, Indonesia’s first unmanned railway system, operates across three lines with an anticipated daily capacity of over 100,000 passengers by 2028. To support this, Transit CX provided a comprehensive solution tailored to the LRT system's specific needs and flexible for further LRT system expansion.
Transit CX’s advanced Passenger Information Display System and Automated Announcement System (AAS) enhance the passenger experience and operational efficiency. The solution includes a modern web-based interface for efficient station management and paging, bilingual voice support in Indonesian Bahasa and English, and automated announcements for both trips and prayer calls.
Additionally, Transit CX’s system features sophisticated advertising capabilities, offering detailed analytics on content impressions and utilization to maximize advertising revenue. This integration allows for effective use of display screens while maintaining clear communication with passengers.
The system was so far implemented across 18 stations, integrating with various display technologies, including Infotec LED panels and LCD screens. Key integrations also included Bosch Public Address devices, real-time train data - ATS, emergency systems, seismic detection, and onboard radio systems.
To overcome the limitations of the Bosch Omneo system, Transit CX implemented nnounce ionode4 device to manage high-latency audio streaming between the Operations Control Center and stations, ensuring reliable live audio transport over the network.
Wellington Main Railway Station
Travel hub with single system for PAS and PIDS
“The main project goal was to increase customer satisfaction by making it simpler for our rail customers to get the information they need about their journey and safety, especially during disruptions. Operator usability and system reliability were also very important drivers. The Simpleway team were friendly, always approachable, and had the strong ability to deliver the solution despite the distance.”
Public Announcement System
Passenger Information Display System for 24 displays
Features for hearing and visually impaired passengers
Custom station detail dashboard with quick-actions
Pre-recorded announcement library
Automated Announcement System
Wellington Main Railway Station is a regional travel hub with a nearby stadium. The obsolete Public Address System and Passenger Information Display System, needed up-to-date technologies supporting the synchronization of voice and display announcements.
The Simpleway system manages 24 displays throughout the station, including a 2x3 meter Jumbotron in the main hall. The display content can automatically adapt to situations, such as crowd navigation to nearby national stadium. In this situation, displays show relevant content automatically. Of course, operation personnel also have the right to override any content manually or add further information.
Flexible voice announcements were recorded with the Simpleway voice talents and distributed on the QSC PA technology. These announcements are either triggered automatically based on pre-defined rules or manually initiated by operators through the control center user interface. The Transit CX system is integrated with Sehnheisser Wi-Fi voice emmiting technology for increasing the voice announcement accessibility.
Special attention was given to optimizing manual system operations, allowing staff to focus on managing the information lifecycle rather than individual screen content. Disruption mode was also integrated to effectively update all affected trip data within a single operator’s action.
São Paulo Metro - Line 4
Single metro line with synchronized PIDS & PAS
Passenger Announcement System
Full integration with existing PA system
Live-paging
Custom recording upload
Passenger Information Display System
Failover solution
Fault-detection reports
For the São Paulo Metro - Line 4 - yellow, including 5 stations, Simpleway delivered a customized passenger information solution. Our system is fully integrated with the subway’s existing PA hardware supplied by our partners QSC and Harman. We enabled operators to upload their own recordings, schedule these recordings, or perform live paging to many different zones using a user-friendly, web-based interface.
In addition, Simpleway provided a failover solution and designed the public announcement system to provide continuous service in case of infrastructure or connectivity problems between output devices and servers.
Moreover, we provided also a Passenger Information Display System for passengers to access train and commercial information. All equipment related to the Simpleway solution is pro-actively monitored and provides early fault-detection reports.
Simpleway significantly improved operational efficiency for São Paulo Metro and made information delivery to passengers easy and solid.
Port Authority of New York
and New Jersey Bus Terminal
Travel hub with PIDS
Passenger Information Display System with 23 Dactronics LEDs
Content schedules
Visual messages
Trip schedules management
The Port Authority of New York and New Jersey Bus Terminal serves more than 65 million passengers a year. The Simpleway solution aids in passenger communication through the delivery of both scheduled and ad hoc text messages to a range of Daktronic LEDs located throughout the terminal, including visual messaging.
The solution provides operators with an intuitive user interface for creating schedules and displaying visual messages about terminal information, including delays, cancellations, status changes and departure time changes. It also allows an administrative user to create and manage bus schedules. For example, the operator can create a master schedule for weekdays, weekends and holidays. Based on the assigned master schedule for each day, the system creates the daily operating schedule.
To make travel as easy as possible, passengers are given up-to-the-second information so that they can plan their bus trip accordingly.
Kochi Metro
Single metro line with synchronized PIDS & PAS
“Kochi Metro Rail is satisfied with Simpleway’s Passenger Announcement and Information Display systems. Their reliable and innovative solutions have been a key factor in the success of one of India’s fastest completed metro projects. We look forward to continuing our partnership as our metro network grows.”
Passenger Announcement System in 3 languages
Passenger Information Display System around 200 LEDs and 68 LCD
Central OCC server, distributed system across 25 stations
Live audio and visual paging
Trip data integration and synchronization
Scalable and centralized
Kochi Metro, one of India's fastest completed metro projects, serves the Kochi Metropolitan Region and integrates rail, road, and water transport. To enhance passenger communication and efficiency, Simpleway implemented its Passenger Announcement System and Passenger Information Display System across 25 stations.
Built on a distributed architecture, Simpleway’s system includes servers at each station and a central server at the Operations Control Center - OCC, ensuring real-time data updates and smooth communication. Integrated with the Alstom Train Control & Signalling system, the PAS receives real-time train data and powers LED and LCD displays for up-to-date train schedules and visual paging.
The system is also integrated with Bosch’s Praesideo Public Address infrastructure, delivering automated voice announcements in English, Hindi, and Malayalam. Simpleway’s solution also manages live audio distribution and records all announcements, supporting both operational efficiency and security.
Kochi Metro now benefits from a fully integrated, scalable communication system, centrally controlled from the OCC and Station Control Rooms, ensuring smooth operations and readiness for future network expansions. Simpleway is proud to support Kochi Metro in delivering reliable, world-class passenger services.
Lucknow Metro
Single metro line with synchronized PIDS & PAS
Passenger Announcement System in 2 languages
Automated Announcement System
Passenger Information Display System around 230 displays
Visual paging
Trip data integration and synchronization
Lucknow, India, serving 23 stations on its first line. The passenger information system received from Simpleway is designed on a distributed architecture, with servers at each station and a main server in the Operations Control Center operating in a virtual environment.
The system is integrated with the Alstom Train Control & Signalling system to receive real-time localization data for each train as it arrives at the stations. Additionally, it supports DMS LED matrix panels and LCD displays to provide visual paging and accurate, up-to-the-minute information from metro operations.
The Simpleway voice system is connected to the Bosch Praesideo public address infrastructure, delivering Automated Voice Announcements in both English and Hindi, ensuring clear and timely communication with passengers across the network. This robust integration showcases Simpleway's commitment to providing reliable, multilingual passenger information solutions tailored to the specific needs of the Lucknow Metro.
Ahmedabad Metro
Multiple lines operated by synchronized PIDS & PAS
Passenger Announcement System in 3 languages
Automated Announcement System
Passenger Information Display System around 200 displays
Trip data integration and synchronization
The Ahmedabad Metro, a modern, purpose-built metro system serving the city of Ahmedabad in India, consisting of 33 stations across two lines, including one interchange station. Simpleway delivered a fully integrated Passenger Announcement System and Passgenger Information Display System.
The metro system employs a distributed architecture featuring servers at each station and a main server located at the Operations Control Center within a virtual environment. This trip data from the integrated Nippon Signal Train Supervision System is utilized to provide accurate real-time information to passengers via LED matrix panels and LCD displays, ensuring a seamless travel experience.
The system boasts an advanced voice announcement system from Simpleway, fully integrated with the Bosch Praesideo Public Address infrastructure. This setup enables automated voice announcements in three languages — English, Hindi, and Gujarati — ensuring clear and accessible communication for a diverse passenger base.
Jerusalem LRT - Red and Green Lines
Multiple lines operated by synchronized PIDS & PAS
Passenger Announcement System in 3 languages
Automated Announcement System
Passenger Information Display System around 800 displays
Visual paging
Trip data integration and synchronization
The Jerusalem Light Rail project is currently in the realization phase. The scope of the project is to refurbish a part of an existing Red Line, as well as equip an extension of the Red Line and newly constructed Green Line with the Passenger Information Display System and Public Announcement System provided by Simpleway.
The Simpleway system will display real-time train information on screens, which will be achieved through integration with an AVLS data feed. In addition, Simpleway will provide the capability for scheduling pre-recorded automated announcements, enhancing the efficiency and consistency of passenger communications.
Upon project completion, the system will offer an intuitive user interface with a high level of automation, designed specifically for light rail operators. This system will allow operators to control the content of passenger displays and manage announcements across two separate rail lines, all from a single unified platform. This integration will greatly simplify operations, ensuring consistent and accurate delivery of information to passengers.